Go here if you want to know how to troubleshoot common features and settings on your Next device.
If your product has a short runtime or turns off unexpectedly, it might be due to a special Standby feature that activates after thirty minutes of disuse or ten minutes if the battery is low.
- Ensure your product is fully charged before use.
- If the device turns off after thirty minutes of inactivity or after five minutes if the battery is low, simply turn it back on to continue using it.
Ensuring your product is fully charged can help prevent it from turning off prematurely. We hope this resolves your issue and enhances your experience with our product. For further assistance if the problem persists, feel free to reach out and share a short video following the steps above mention.