This article helps the customer with product returns, return policy, return process, refund, exchange, return instructions.
Our 100-Day Pleasure Guarantee
If you have purchased products directly from our website, you are eligible for our 100-Day Pleasure Guarantee. This guarantee ensures that you can return your product within 100 days of purchase if you are not completely satisfied. You can find all the information about this guarantee on our Satisfaction Guaranteed page.
To make a claim under the 100-Day Pleasure Guarantee, please follow these steps:
- Visit our contact form.
- Use the Category dropdown to select "Warranty or Product Support".
- Then, use the Subcategory dropdown to select "100 Day Pleasure Guarantee".
Once your claim is approved, we will reimburse you with a coupon code that you can use to buy another toy from our online store. Please note that only one toy per order is eligible for this claim.
If you have purchased products from Amazon, please contact Amazon directly for assistance with any returns, please be informed that the 100-Day Pleasure Gurantee is not eligable for products bought on amazon. For products bought from other retailers, whether online or in-store, we recommend reaching out to them directly for any inquiries or support needed, also here the 100-Day Pleasure Gurantee does not apply.
We are committed to ensuring your satisfaction and look forward to helping you find the perfect product. If you have any further questions, feel free to reach out.