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How to Perform a Hard Reset on Your Duo 2

Updated

Go here if you want to know how to perform a hard reset on your Duo 2.

If your product is experiencing charging issues, irregular vibrations, or abnormal noise, performing a Hard Reset could solve your issue:

  1. Connect the USB charging cable to a suitable USB connection (such as an adapter or PC, or similar).
  2. Place the charging head on the magnetic pins. (After five seconds the device resets)
  3. Show LED status inside the stimulation head.
  4. Disconnect the charging head from the magnetic pins.
  5. Turn ON the device by pressing the On/Off button.
  6. Deactivate the Smart Silence Function by pressing the (+) (-) button of clitoral stimulation simultaneously for 5 seconds.
  7. Increase the Intensity to maximum by pressing the (+) button for clitoral stimulation.
  8. Increase the Intensity to maximum by pressing the (+) button for G-Spot stimulation.

By following these steps, you should be able to resolve most issues. For further assistance if the problem persists, feel free to reach out and share a short video following the steps above mention.