Go here if you want to know how to perform a hard reset on your Insideout device.
If your product is experiencing charging issues, irregular vibrations, or abnormal noise, performing a Hard Reset could solve your issue:
- Connect the USB charging cable to a suitable USB connection (such as an adapter or PC, or similar).
- Place the charging head on the magnetic pins. (After 5 seconds it will reset your toy)
- Show LED status inside the stimulation head.
- Disconnect the charging head from the magnetic pins.
- Turn ON the device by pressing the On/Off button.
- Increase the Intensity to maximum by pressing the (+) button for clitoral stimulation.
By following these steps, you should be able to resolve most issues. For further assistance if the problem persists, feel free to reach out and share a short video following the steps above mention.
Ensuring you use the correct charging adaptor and allowing the device to dry completely before charging can help resolve these issues. If the problem persists, consider trying a different charger or outlet. We hope this helps you get your product back to working order!
For further assistance feel free to reach out with share a short video or relevant media showing the issues/defects.